AI Missed-Call Receptionist

What you get

Every unanswered call on your dispatch line is a gap in your operational record — and during a CVOR audit under NSC Standard 14, those gaps put licences at risk. The AI Missed-Call Receptionist is a fleet dispatch answering service built for Canadian operators: it answers every inbound call, captures the details, and delivers a written summary to your inbox before the next driver reaches the weigh scale. No hold music. No voicemail. No missing record. Built and hosted in Canada, it runs around the clock without adding headcount.

• Every call answered and logged, 24 hours a day, 7 days a week
• Written call summaries delivered instantly — ready for incident reports and regulatory inquiries
• Hosted on Canadian infrastructure, billed monthly in CAD
• Live within 48 hours — no disruption to your existing dispatch number

How it works

Your dispatch line forwards to the AI receptionist when you can't pick up — or around the clock, if that suits your operation. It answers the call, captures the caller's reason, asks follow-up questions when needed, and routes a clean written summary to you by text or email. Urgent situations are flagged and escalated in real time. Routine inquiries are logged and queued. If a caller's question falls outside what the system handles, it tells them clearly and provides a live-contact path — no dead ends, no dropped calls.

• Call forwarding configured in minutes, works with your existing number
• Summaries delivered by text or email, your choice
• Urgent calls flagged and escalated immediately
• Out-of-scope queries handled with a clear live-contact fallback — no caller left without direction

Why it works

Owner-operators are legally prohibited from answering a mobile phone while driving under the Highway Traffic Act. That creates a compliance gap that voicemail doesn't close and a part-time answering service doesn't cover on a Tuesday at 2 a.m. This service fills it. The automatic call log supports your documentation practices under NSC Standard 14 — every caller, every timestamp, every outcome, in a written record you can hand to a provincial officer or insurance auditor without scrambling. Made in Canada and built to operate within CASL guidelines, the system handles inbound calls only — it never contacts callers after the fact without explicit opt-in. Month-to-month billing means no locked-in contract if your operation changes.

• Supports NSC Standard 14 documentation practices with automatic timestamped call logs
• Closes the Highway Traffic Act mobile-phone gap for owner-operators on the road
• Inbound only — operates within CASL guidelines, no unsolicited outbound follow-up
• Month-to-month billing in CAD — cancel anytime, no contract required

Book a 15-minute setup call. We'll confirm your forwarding rules, scope your escalation preferences, and have your dispatch line covered within 48 hours — no commitment required to see it work.