AI Missed-Call Receptionist

Keep your dispatch centre moving and avoid the severe penalties of missing critical compliance inquiries or roadside assistance calls when your primary office is tied up. This automated dispatch receptionist answers every unattended call instantly, ensuring you securely capture load requests, driver emergencies, and regulatory questions without dropping the ball.

What's Included

• Round-the-clock automated call answering and intelligent routing system
• Fully customizable dispatch greeting and call-flow logic
• Instant text or email summaries of all recorded communications
• Secure call logging dashboard to maintain your operational records

Who This Is For

• Commercial fleet operators managing active daily runs across multiple regions
• Owner-operators who cannot safely answer the phone while behind the wheel
• Transport safety officers needing a reliable backup line for incident reporting

Regulation Reference

Under the Highway Traffic Act, O. Reg. 424/97 (Commercial Vehicle Operators' Information) and National Safety Code (NSC) Standard 14, fleet operators are continuously evaluated on their operational management practices. Maintaining an unbroken line of communication for routine driver safety checks, roadside incident reporting, and mandatory dispatch logging is a core component of demonstrating a compliant, actively managed fleet operation and protecting your CVOR licence status.

What Happens Next

Once your order is placed, we will email you a digital proof of your designated call-flow script and routing rules within one business day. Review the customized script carefully, request any required modifications, and give your final approval before we finalize the setup and activate the automated receptionist on your live commercial phone line.