Refund Policy

Refund Policy

Last updated: 10/19/2025

Returns

We want you to be completely satisfied with your purchase.

Return Period: 30 days from delivery

Eligible Items:

  • Unused products in original packaging
  • Non-custom orders
  • Items with proof of purchase

Non-Returnable Items:

  • Custom printed products
  • Clearance items
  • Digital products

Refund Process

  1. Contact us at info@niagarastandsout.com
  2. Provide order number and reason for return
  3. Receive return authorization
  4. Ship item back (customer pays return shipping)
  5. Refund processed within 5-7 business days

Exchanges

We offer exchanges for defective or damaged items.

Damaged Items

Report damaged items within 48 hours of delivery with photos.

Custom Orders

Custom printed products are final sale unless defective.

Contact

Questions? Email: info@niagarastandsout.com