Refund Policy
Refund Policy
Last updated: 10/19/2025
Returns
We want you to be completely satisfied with your purchase.
Return Period: 30 days from delivery
Eligible Items:
- Unused products in original packaging
- Non-custom orders
- Items with proof of purchase
Non-Returnable Items:
- Custom printed products
- Clearance items
- Digital products
Refund Process
- Contact us at info@niagarastandsout.com
- Provide order number and reason for return
- Receive return authorization
- Ship item back (customer pays return shipping)
- Refund processed within 5-7 business days
Exchanges
We offer exchanges for defective or damaged items.
Damaged Items
Report damaged items within 48 hours of delivery with photos.
Custom Orders
Custom printed products are final sale unless defective.
Contact
Questions? Email: info@niagarastandsout.com