Review Intelligence Report — Know What Customers Really Think
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Service Details
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How It Works
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We Get to Work
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Review & Approve
Check the proof, request changes, and approve when ready.
Product Details
Stop guessing what customers think. Our AI reads every review, spots trends, and tells you exactly what to fix — before a 1-star review goes viral.
The Review Intelligence Dashboard monitors your reviews across Google, Facebook, and industry platforms. AI analyzes sentiment, spots complaint trends, extracts the exact words customers use, and gives you monthly action items. You will know what customers love, what they hate, and what your competitors are doing better.
One unanswered complaint pattern can cost you thousands in lost revenue. By the time you notice it manually, the damage is done. AI catches it in real time.
What You Get Monthly
| Analysis | Details |
|---|---|
| Sentiment Breakdown | Positive / negative / neutral split with trend lines |
| Star Rating Tracking | Your rating over time vs. competitor ratings |
| Top 5 Praise Themes | What customers love most — use these in your marketing |
| Top 5 Complaint Themes | Recurring issues ranked by frequency and severity |
| Trending Issues | Problems getting worse month-over-month — early warning system |
| Competitor Comparison | How your reviews compare to 3 competitors |
| Customer Keywords | The exact words customers use — gold for ad copy and SEO |
| Response Rate Score | How well you respond to reviews vs. industry benchmarks |
| 5 Action Items | Specific things to improve this month, ranked by impact |
How It Works
- Connect your review sources — Google Business, Facebook, Yelp, industry sites
- AI monitors daily — every new review is analyzed in real time
- Monthly report delivered — PDF with trends, alerts, and action items
- Instant alerts on negative reviews so you can respond fast
Already using our smart-tap review stands? The Intelligence Dashboard layers on top — see exactly how your review collection efforts are performing and where to focus next.
Ideal for: Restaurants, hotels, dental offices, contractors, auto shops — any business where reviews directly impact revenue.
AI analysis processed on secure Canadian infrastructure. Monthly reports delivered by the 5th of each month. Cancel anytime.
Related Products & Resources
See All Review Products | Setup Guide
Phone: 289-228-7021 | Port Colborne, Ontario
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