Accessibility Signs in Ontario: Before You Order

What the official source says

Accessibility-related signage specifications depend on the applicable building, municipal, or customer-provided standard. Do not treat O. Reg. 191/11 section 16 as a universal signage rule. Property signage claims should be tied to the applicable municipal, fire, building, or customer-provided specification.

Where to read the exact wording

Read the AODA Integrated Accessibility Standards for the exact wording. Before ordering, confirm the current requirement with the Ontario Ministry for Seniors and Accessibility. Ask which specification is relevant to your planned signs and what details you should use when preparing an order.

This gives you a concrete starting point for discussing the wording and design with your sign maker. Keep the specification you intend to follow alongside your proposed sign list, so you can compare the order details with that specification before deciding what to buy.

Questions to bring to the authority

• Which building, municipal, or customer-provided signage specification should I use for my project?
• Is there an applicable fire specification for the property signs I am planning?
• Where can I read the current wording of the applicable specification?
• Does that specification call for tactile lettering or Braille for any of my proposed signs?
• What wording, dimensions, colours and placement details should I confirm for each sign?
• Who should I contact to clarify a municipal, building, fire, or customer-provided specification?
• What information should I give my sign maker so the order reflects the specification?

What businesses commonly order and why

Businesses commonly order accessibility signs, room identification signs and coordinating lettering to make names and destinations easier to recognise. A consistent layout can also give a group of signs a tidy presentation. Start with a list of the places you want to identify and the exact wording you want displayed.

For a tactile and Braille option, consider AODA Accessibility Signs Ontario | Tactile & Braille. Use the applicable specification to guide your selection, then discuss the proposed wording and layout before ordering.

Check names, spelling and quantities carefully. When ordering several signs, review them together so terminology and presentation stay consistent across the set. Choose the signs for clear identification and a considered appearance, with the confirmed specification guiding the order details.

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