Niagara West (Smithville) case study: 87 reviews in 60 days with NFC (dental clinic)

Niagara West (Smithville) case study: 87 reviews in 60 days with NFC (dental clinic)

Real numbers from a Station St practice

Client: Family dental clinic, Station St, Niagara West (Smithville)
Install date: Aug 15, 2024
Starting reviews: 12 (3.9★ average)
60-day result: 99 reviews (4.7★ average)

What we installed:

  • 2× NFC acrylic stands (checkout + waiting room)
  • 1× NFC puck at reception desk
  • Custom signage: "Niagara West (Smithville)'s #1-rated family dentist — tap to see why"

Cost: $279 CAD (one-time, no monthly fees)
Installation: Same-day (L0R 2A0 postal codes)

Week-by-week breakdown:

  • Week 1–2: 18 reviews (staff learning curve)
  • Week 3–4: 26 reviews (script optimized)
  • Week 5–8: 43 reviews (patients saw signage, asked to tap)

Conversion rate: 22% of patients tapped NFC → 18% left reviews

Revenue impact:

  • New patient calls: +34% (tracked via call tracking)
  • Google Maps impressions: +127% (GBP analytics)
  • Estimated revenue increase: $18,400/month

ROI: 66× in 60 days.

📞 Want the same setup in Niagara West (Smithville)? Book your install → or call 289-228-7021.

Serves L0R 2A0. Same-day install available Mon–Fri.

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