Answer more calls.
Capture more jobs.
Wake up to a clean lead list. We build and run a managed front desk that handles overflow and after-hours calls for your trade business — so you never lose a job to voicemail.
Month-to-month · No contract · Live within 5 business days
What the desk handles
Four jobs. All of them done before you walk into the shop each morning.
Overflow & After-Hours Call Intake
When your line is busy or the shop is closed, calls are answered, caller details captured, and the job type logged. No voicemail purgatory.
Lead Capture & Classification
Every inbound contact — call, form, or message — is classified by job type, urgency, and location. Forwarded to you as a clean lead row, not a pile of missed calls.
Urgent Job Routing
Emergency calls (burst pipe, no heat, locked out) are flagged and forwarded to your on-call line immediately. Routine jobs are queued for your morning review.
Daily Lead Sheet
Wake up to a structured list: caller name, number, job type, urgency, notes. Ready to call back or dispatch — no digging through voicemail.
What you receive
These are the deliverables. Not estimates — the actual outputs the desk produces.
Every handled call with timestamp, number, and outcome
Structured rows: name, trade, urgency, contact, notes
Weekly list of calls where follow-up is still open
Every urgent flag sent to your on-call line — with outcome
What it will not do
Trust is built on being specific. This desk has hard limits.
- ✕Diagnose problems, give technical advice, or quote without your input
- ✕Promise customers a specific arrival time or price without your approval
- ✕Handle payment, contracts, or legally binding commitments
- ✕Take actions outside the approved workflow without escalating to you first
Pricing
Setup is scoped and quoted in the discovery call. Monthly billing starts after the desk is live.
Monthly
$1,997.99
per month · CAD · cancel anytime
- ✓Overflow + after-hours intake
- ✓Lead capture + classification
- ✓Urgent job routing to your on-call
- ✓Daily lead sheet
- ✓Weekly missed-call recovery report
Add-on
AI Quote Follow-Up
from $697.99/mo · pairs with Front Desk
Stale estimates followed up. Missing info collected. Ready buyers escalated to you.
See Quote Follow-Up →Common questions
How does the desk handle my calls?
We map your call flow in the discovery session, write the intake logic for your trade and service area, test it against real examples, and go live. Your existing phone number forwards overflow and after-hours calls to the desk.
What trades does this work for?
HVAC, plumbing, roofing, electrical, landscaping, fencing, pest control, cleaning, general contractors, and any other trade where phone calls are the main lead channel.
How long does setup take?
Most trade businesses are live within 5 business days of the discovery call. We need your call flow preferences, after-hours rules, and a list of job types. That's it.
Do you guarantee a certain number of leads?
No. We run a managed desk — the quality of your leads depends on how many people call or contact you. We guarantee the desk works: calls answered, leads captured, urgencies routed, sheet delivered.
What does month-to-month mean?
No annual contract. Cancel at any time with 30 days notice. Setup is quoted separately in the discovery call.
Ready to stop losing jobs to voicemail?
Book a 15-minute discovery call. We'll scope one workflow before you commit. No pitch, no pressure — just a map of where your calls are leaking.
Book the Call — It's FreeBuilt and run from Ontario. Month-to-month. Live in 5 business days.