At Niagara Stands Out, we're committed to getting your order to you quickly and safely. All orders ship from our facility in Port Colborne, Ontario.
Processing Time
Orders are processed within 1-2 business days. Orders placed after 2:00 PM EST may be processed the following business day.
Custom orders (branded NFC cards, custom signage) may require 3-5 business days for production before shipping.
Shipping Within Canada
| Region |
Estimated Delivery |
Cost |
Niagara Region
St. Catharines, Niagara Falls, Welland, Fort Erie
|
1-2 business days
Same-day pickup available
|
Free over $100
$9.99 flat rate under $100
|
Greater Toronto Area
Toronto, Mississauga, Brampton, Hamilton
|
2-3 business days |
Free over $100
$12.99 flat rate under $100
|
| Rest of Ontario |
3-5 business days |
Free over $150
$14.99 flat rate under $150
|
| Rest of Canada |
5-10 business days |
Calculated at checkout |
Same-Day Pickup (Niagara Region)
Order online and pick up the same day at our Port Colborne location:
Niagara Stands Out
248 Port Colborne Drive
Port Colborne, ON L3K 2M5
Hours: Monday-Friday 9:00 AM - 5:00 PM EST
Select "Local Pickup" at checkout. We'll email you when your order is ready.
Shipping to United States
We ship to the continental United States via USPS or UPS.
-
Estimated delivery: 7-14 business days
-
Cost: Calculated at checkout based on weight and destination
-
Note: Customers are responsible for any customs duties or import taxes
Order Tracking
Once your order ships, you'll receive an email with tracking information. You can also track your order by logging into your account or contacting us.
Lost or Damaged Packages
If your package is lost or arrives damaged:
- Contact us within 7 days of the expected delivery date
- We'll file a claim with the carrier and work to resolve the issue
- For damaged items, please take photos before discarding packaging
Questions?
Contact our team:
Last updated: January 2025
